Return & Refund Policy

We want you to be fully satisfied with your purchase. This policy outlines the conditions for returns, replacements, and refunds for products including hair dryers, projectors, earbuds, smartphones, thermal printers, and other electronic items.

1. Return Eligibility

• Items can be returned within 7 days from the date of delivery.
• The product must be:
• Unused and in original condition
• Packed in original packaging with all accessories, manuals, and invoice
• Returns will not be accepted if:
• The product shows signs of use, damage, or tampering
• Accessories or original packaging are missing

2. Non-Returnable Items

• Products damaged due to misuse, improper handling, or unauthorized repairs
• Items without original packaging or invoice
• Software, digital products, or items marked as non-returnable at purchase

3. Damaged, Defective, or Wrong Items

• If you receive a damaged, defective, or incorrect product, report it within 48 hours of delivery
• Provide clear images or videos as proof
• Eligible cases will receive a free replacement or full refund

4. Refund Process

• Once the returned product is received and inspected, the refund will be processed
• Refunds are issued to the original payment method
• Processing time:
• 5–7 business days after approval
• Shipping charges (if any) are non-refundable unless the return is due to an error or defect

5. Replacement Policy

• Replacements are subject to product availability
• If a replacement is not available, a full refund will be issued

6. Cancellation Policy

• Orders can be canceled before they are shipped
• Once shipped, orders cannot be canceled but may be eligible for return

7. Return Shipping

• Customers may be required to ship the product back unless stated otherwise
• In case of defective or incorrect items, return shipping costs will be covered

8. Contact for Support

For any return, refund, or replacement requests, contact customer support at:

neetishkr30@gmail.com